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How to Use Our Help Desk System
Welcome to our Help Desk! Our ticketing system is designed to make it easy for you to report issues, request services, or get answers to your questions. Here’s a quick guide to help you understand the categories, subcategories, and classifications we ...
Troubleshooting the Blue Screen of Death (BSOD)
The Blue Screen of Death (BSOD) can be alarming, but many common issues can be resolved with some simple troubleshooting steps. Here’s a user-friendly guide to help you investigate and potentially fix BSOD errors. 1. Note the Error Message When you ...
How to Identify Phishing Emails
With phishing and email scams on the rise, it's essential to know how to verify whether an email is legitimate. Here’s a user-friendly guide to help you investigate suspicious emails. 1. Check the Sender’s Email Address Look Closely: Hover over the ...
Internet Troubleshooting Tips
If you're experiencing internet connectivity issues, follow these steps to diagnose and potentially fix the problem: 1. Check Your Internet Connection Verify Status: Make sure your device is connected to the internet. Look for the Wi-Fi icon in the ...
Slow Computer Troubleshooting
If your computer is running slowly, try these steps to improve its performance: 1. Restart Your Computer A simple restart can clear temporary files and free up system resources. 2. Close Unnecessary Programs Check your taskbar and close any ...